Privacy Policy

At Unnbug (UNNBUGIFY TECHNOLOGIES (OPC) PVT LTD), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit unnbug.com, use our services, or interact with us.

1. Who we are

UNNBUGIFY TECHNOLOGIES (OPC) PVT LTD, Delhi, 110092, India. Contact: [email protected], WhatsApp: +91 8920339627.

2. Scope

This policy applies to our website(s), products, professional services, sales and marketing activities, and customer support, including payment processing for services we sell.

3. Information we collect

  • Directly provided data: name, email, phone, company info, billing address, tax/GST details (if provided), and messages sent via forms or email.
  • Transactional data: service orders, payment method tokens (handled by our payment gateway), invoices, refunds.
  • Technical & usage data: IP, device, browser, pages viewed, referral, cookies, and similar technologies.
  • Security testing data: only under contract and authorization; stored and processed per Statement of Work (SOW) and NDA.

4. How we use your information

  • Provide and fulfill services; create and manage accounts.
  • Process payments and prevent fraud and abuse.
  • Respond to inquiries and provide support.
  • Send service notices, invoices, and legally required communications.
  • Improve our website, services, and security.
  • Comply with legal, tax, and regulatory obligations.

5. Lawful bases (GDPR where applicable)

  • Contract – to deliver purchased services.
  • Legitimate interests – to run, secure, and improve our business.
  • Consent – for certain marketing or optional cookies.
  • Legal obligation – to maintain records and comply with regulations.

6. Payment processing

We use third-party, PCI-DSS compliant payment gateways. We do not store full card numbers or CVV. The gateway may store a token to enable recurring payments with your consent.

7. Cookies & tracking

We use cookies for essential site functionality, analytics, and security. You can manage cookies via your browser settings. Blocking some cookies may impact site functionality.

8. Data sharing

  • Service providers (payment gateway, hosting, email, analytics) under contracts and confidentiality obligations.
  • Professional advisers, auditors, insurers as required.
  • Law enforcement, courts, regulators where legally required.
  • Business transfers (e.g., reorganization, merger, or sale).

9. International transfers

Your data may be processed outside your country. We implement appropriate safeguards (e.g., contractual clauses) where required by law.

10. Data retention

We retain personal data only as long as necessary for the purposes above—typically for the duration of the contract and for the statutory record-keeping periods (e.g., tax and accounting).

11. Your rights

Subject to applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or request data portability. To exercise rights, contact [email protected].

12. Security

We implement technical and organizational measures to protect personal data (encryption in transit, access controls, logging). No method of transmission or storage is 100% secure.

13. Children

Our services are intended for business customers and not for children under 16.

14. Third-party links

Our site may link to third-party websites. We are not responsible for their content or privacy practices.

15. Grievance & contact

For grievances, privacy questions, or requests, email [email protected] or WhatsApp: +91 8920339627.

16. Changes to this policy

We may update this Privacy Policy. Material changes will be posted on this page with a new “Last updated” date.

Last updated: August 20, 2025