Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the website unnbug.com and the cybersecurity services provided by UNNBUGIFY TECHNOLOGIES (OPC) PVT LTD (“Unnbug”, “we”, “us”, “our”). By using our website or purchasing our services, you agree to these Terms.
1. Services & Engagement
All professional services are provided under a mutually executed Statement of Work (SOW), Purchase Order (PO), or proposal. Security testing is performed only with explicit written authorization from the asset owner.
2. Accounts & Communications
You are responsible for the accuracy of information you provide and for safeguarding any credentials associated with your account. You consent to receive transactional communications (e.g., invoices, service notices).
3. Acceptable Use
- Do not misuse our site or services, attempt unauthorized access, or interfere with systems or networks.
- No testing of third‑party systems without the explicit written authorization of the owner.
- Use of our deliverables must comply with applicable laws and contractual restrictions.
4. Orders, Pricing & Payment
Prices are quoted before tax unless stated otherwise. You agree to pay all fees per the invoice terms. Payments are processed via PCI‑DSS compliant gateways; we do not store full card details.
5. Confidentiality
Each party will protect the other’s Confidential Information with at least reasonable care. Reports, findings, scripts, and tools provided by us are confidential and for your internal use unless otherwise agreed.
6. Intellectual Property
We retain ownership of our pre‑existing IP, methodologies, and tools. Upon full payment, you receive a non‑exclusive, non‑transferable license to use deliverables for internal security purposes.
7. Warranties & Disclaimers
We provide services using reasonable skill and care. Security testing identifies vulnerabilities at a point in time and cannot guarantee the absence of future vulnerabilities or breaches. Except as expressly stated, services are provided “as is” without warranties of any kind.
8. Limitation of Liability
To the maximum extent permitted by law, our total liability arising out of or related to the services shall not exceed the fees paid for the specific engagement giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.
9. Indemnity
You agree to indemnify and hold us harmless from claims arising out of your unlawful use of the services, violation of these Terms, or testing without proper authorization.
10. Data Protection
We process personal data in accordance with our Privacy Policy. Where applicable, additional data processing terms may be included in the SOW or a Data Processing Addendum (DPA).
11. Rescheduling, Cancellations & Refunds
See our Refund & Cancellation Policy for details. Specific terms may be agreed in the SOW.
12. Force Majeure
Neither party is liable for delays or failures due to events beyond reasonable control, including but not limited to natural disasters, internet outages, or acts of government.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Courts at New Delhi shall have exclusive jurisdiction. Parties will first attempt to resolve disputes amicably within 30 days before approaching courts.
14. Termination
Either party may terminate an engagement for material breach not cured within 15 days of notice. Provisions that by nature survive (e.g., confidentiality, IP, limitation of liability) will continue after termination.
15. Changes
We may modify these Terms by posting an updated version on this page. Continued use after changes constitutes acceptance.
16. Contact
Questions about these Terms? Email [email protected] or whatsapp +91 8920339627
Last updated: August 20, 2025